Find quick answers to your questions below...

Order Information • Will I receive a confirmation of delivery? • Do you send order confirmation? • How do I change quantities or cancel an item in my order? • Can I order multiple packages in one order? • Why do you need the recipient's phone number? • What is the difference between "hand-delivery" or "shipping"? • Can my gift be delivered to a hospital, nursing facility, hotel or funeral home? • Can you send me a photo of my basket before it's shipped? My Account • How do I create an account? • How do I edit my account information? • How much is my delivery/shipping? • I forgot my password. • What if I want to edit my account informaiton? • I received the wrong product. • What is your return policy? • When will my order ship? Wine and Spirits Gifts • Must an adult (21+) sign for gift containing wine or alcohol? International Shipping • Do you ship to my country? • What are my payment choices? • When will my order ship and what are my shipping charges? • What is the return policy?

Guarantees • Low Price Guarantee • Privacy Policy • Security Pricing and Billing • What payment methods do you accept? • Why do you charge a shipping/delivery fee? • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged? Buyer's Guide • What if you run out of an item? • How do I buy/redeem a gift certificate? • How do I find my product? • How do I navigate the site? • Do you provide coupon codes? Additional Support • I'm not sure what to say in my enclosure card • How do I contact you?